1. 5.8cm Enlarged Tennis Ball: Diameter upgraded from 4.8cm to 5.8cm, perfectly fitting medium/large breeds like Golden Retrievers and Labradors for easy grip. Made of ETPU material for enhanced wear resistance.

2. Motor Slide Rail Launch Technology: Replaces traditional roller structure with motor + smooth guide rail system, effectively reducing launch noise.

3. Three-Gear Distance Throwing:

   • 20FT (≈6m): Short-distance courtyard interaction, ideal for puppy fetch training;

   • 30FT (≈9m): Medium-distance lawn play to release adult dogs' energy;

   • 40FT (≈12m): New ultra-far mode meets the running needs of athletic breeds like Border Collies and German Shepherds.

   
   

Power On/Off Operation

• Press the power switch and hold for 3 seconds until the power indicator light turns on to start the device.

• Press and hold the power switch again for 3 seconds to shut down the main unit.

Throwing Distance Adjustment

• After starting, short-press the power switch to toggle between three throwing distance modes: 10FT (≈3m), 20FT (≈6m), or 30FT (≈9m). The corresponding indicator light will illuminate for each selected mode.

The following terms and conditions apply to all orders placed on our website. By ordering from this store, you accept the policies contained herein.

1. ORDER PROCESSING

In normal conditions, our typical processing times for most products are as follows:

• Orders without print-on-demand item(s) typically take 7-10 business days to process
• Orders with print-on-demand item(s) typically take 1-7 business days to process
• Orders with personalized items will take 1-3 business days more to process.

2. SHIPPING METHODS, SHIPPING TIME, AND SHIPPING FEE

Based on the actual weight of your order, the shipping fee will be automatically calculated and shown to you. Available shipping methods for your order, with the specific shipping time and rates, will be displayed at checkout.

• Some special items, such as liquid goods, can only be shipped using the Eco-shipping method, increasing this method's cost of worldwide delivery.

• Reference shipping time and shipping fee ranges for items weighing between 0.1 and 1.0 kg are listed below:
  
  • US:

• • Worldwide:

An estimated delivery time for your order will show on the order confirmation. 

• Final delivery is often handled by the local postal. Actual shipping time may vary depending on its service.
• During peak seasons and periods of high demand, carrier services may require an additional 5-10 business days for shipping.

3. DELIVERY TERMS

We work with many carriers to ship the order, which depends on the shipment address. 

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid), and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the recipient's responsibility. The package may be subject to local customs or VAT taxes, which depend on the shipping destination. For further information, please refer to your country's customs policies.

4. CHANGE OF DELIVERY ADDRESS

We cannot change the shipping address once the order has been in production. If you need to update it, please reach us within 06 hours of placing your order via the email address at the bottom of this page or fill in this Contact Form.

5. CANCELLATION

If you cancel your order within 06 hours of placing it, you will be held responsible for the payment fee (if incurred), which is non-refundable. Please refer to our Refund Policy for more details.

🛡️ Your joy is our priority, and we've got your back every step of the way!

• 6 hours to cancel or modify order seamlessly.

• 7 business days after delivery for a replacement or refund if deemed appropriate - no return shipping required!

• A replacement item is processed within 1-7 business days after confirmation.

• Funds back in your account within 3-5 business days after confirmation.

• We have 24/7/365 tickets and email support. Please contact us if you need further assistance.

🔎 Read more about our Return policy and Refund policy.